Shipping & Delivery Policy

At Nisarga Vastralaya, we are committed to delivering your favourite ethnic wear with care, reliability, and efficiency. Every order is carefully inspected, packed, and dispatched to ensure it reaches you in excellent condition. Our goal is to provide a smooth and hassle-free shopping experience from the moment you place your order until it is delivered to your doorstep.

Order Processing

• Orders are processed after successful payment confirmation.
• Each product undergoes quality inspection before dispatch.
• Orders received on Sundays or public holidays will be processed on the next working day.
• Customized or special-order products may require additional processing time.

Shipping Information

• We deliver across India through trusted courier partners.
• Shipping timelines are estimated and may vary depending on your location.
• Remote or rural locations may require additional delivery time.
• We reserve the right to choose the most suitable courier service for your order.

Dispatch Confirmation

Once your order has been packed and dispatched, you will receive a confirmation email at your registered email address. The email will contain your order details, courier information, and shipment tracking details (where applicable), allowing you to monitor your delivery status.

Order Tracking

Customers can track their shipment using the tracking details shared via email after dispatch. If tracking information is unavailable immediately, it may take a few hours for the courier system to update.

Delivery Guidelines

• Please ensure your shipping address, mobile number, and email address are accurate while placing the order.
• Someone should be available at the delivery address to receive the package.
• If delivery cannot be completed due to an incorrect address or recipient unavailability, re-delivery will be subject to the courier partner's policy.

Delivery Delays

Although we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to adverse weather conditions, transportation disruptions, government restrictions, public holidays, festivals, or other circumstances beyond our control. We appreciate your patience and understanding in such situations.

Damaged Package

If you receive a package that appears damaged or tampered with, we recommend recording an uninterrupted unboxing video while opening the package. This will help us verify any shipping-related issues quickly and assist you with an exchange if applicable.